100% Safe Shopping Guarantee

We're so confident that you'll be happy with your purchase that we offer an exclusive 100% money-back guarantee. We understand you may have some hesitation about ordering an item you have only seen on your monitor. However, we are so confident of the quality of our hand printed photographs that we offer you our 100% satisfaction guarantee.

At photoNewYork:

* You can return your custom framed print, within 30 days of purchase.

* You will receive a refund for the purchase price of your print.

* If you had a shipping charge, the guarantee does not cover that charge.

If you are not completely satisfied with your purchase for any reason, we'll do everything we can to make you happy. However, you can always simply return your order within 30 days of receipt and receive a 100% refund.

Please note: Return shipping charges are the responsibility of the customer and are not refundable. Of course, as rarely happens, if your art is damaged on arrival, we will immediately ship an identical replacement to you at no charge.